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Why Your CRA Account Looks Empty (And Why That's Fine for Quebec Businesses)

Quebec businesses file both GST and QST through Revenu Québec, not CRA, so an empty CRA account is normal and expected.

Canada's sales tax layers:

  • Federal GST: 5%.
  • Provincial tax on top (varies).

HST provinces (one CRA filing): Ontario, Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island.

Separate PST provinces (two filings): BC, Saskatchewan, Manitoba.

Quebec's QST (9.975%) exception:

  • Primary registrants file both GST + QST with Revenu Québec (one return).
  • CRA account shows no GST filings—normal, due to federal-provincial agreement.

Why CRA looks empty:

  • Revenu Québec handles federal GST for you.
  • Check Revenu Québec account for status (single source of truth).

In practice:

  1. Bookkeeper files via Revenu Québec.
  2. Confirm in Revenu Québec portal.
  3. CRA stays blank for sales tax.
  4. Moving out of Quebec? Switch to CRA.

Common Questions

Q1: "What about my federal taxes? I don't see anything on the CRA showing that my federal sales taxes are done."

A1: "That's completely normal for Quebec primary registrants. Revenu Québec files both your GST and QST in one return—they handle federal GST on behalf of the CRA. Log into your Revenu Québec account to see the filing confirmation. Your CRA My Business Account won't show sales tax activity, but everything's up to date."

Q2: "Is my GST really filed? CRA looks empty."

A2: "Yes, 100% filed. Quebec has an agreement where Revenu Québec administers GST for us. Check your Revenu Québec portal for the proof—it's the official record. No action needed on CRA for sales tax."